We are looking forward to the forthcoming events and as show organisers are committed to creating safe environments to protect exhibitors, visitors, contractors and our staff to ensure we can run enjoyable and successful events for all in the new year. In line with government and local authority guidance, as well as the exhibition industry All Secure Standard Guidelines, we are implementing extensive measures in response to COVID-19 health and safety requirements. Some of these are outlined below and will constantly be reviewed in line with current guidelines.
Organiser and Venue Responsibility Control Measures
Your safety is our priority and therefore all, COVID-19 safe procedures will be communicated by the organisers to all attendees before the start of the event.
Before you arrive
Complete the pre-screening form 24 hours before arriving at the event.
Please note that entry to the live event is subject to presentation of your vaccination card with fully vaccinated status, or presentation of a negative COVID-19 test no older than 72hrs, as per the South African government's latest regulations, as at March 2022.
On arrival
Arrive 15 minutes earlier to allow time for the screening process.
• There will be a clearly marked main entrance and exit to assist in supporting social distancing guidelines as
determined by government and venue capacity.
• Have your temperature taken with an infrared non-contact thermometer.
– A body temperature of 38°C and over is considered to be a fever. Any attendee with this result will not be able to
enter the main entrance of the event
• Complete the screening form
• Clear social distancers markers will be visible in the queues as for screening process
Entering the Venue
• Safety officers on site will be allocated in public spaces and high traffic areas to ensure that COVID-19 protocols is
adhered to at all times. They will monitor and support the safe flow of people through the venue; in the queues and
leading up to the entrance
• Masks covering the nose and mouth will be a mandatory for all attendees entering the venue
• Attendees are requested to sanitise their hands at the entrance to the event and regularly throughout the event
Registration
• There will be dedicated and clearly marked registration areas separated by registration types eg. Delegate
registration, visitors etc. Pre registration will be a separate area
• Pre screening forms to be sent out 24 hours before
• Hostesses will assist with pre-registration in the queues to alleviate long lines
Medical and Safety Services
• A COVID-19 isolation room will be available before entering the main exhibition area to any person showing any
symptoms or feeling unwell
• There will be safety officers on site in allocated areas to ensure that COVID-19 protocols are always adhered. They will
monitor and support the safe flow of people through the venue
• Internal signage indicating COVID-19 safe measures will assist in maintaining a safe venue/event
• Together with the venue, we have a well-resourced and qualified on-site incident response team that is provided with
real-time information and updates
• We have developed a client focused COVID-19 Health Response plan which includes rapid isolation, emergency
response and escalation procedure
• To facilitate the COVID-19 Health Response Plan, there are four dedicated first aid rooms, as well as dedicated
isolation rooms throughout the venue
• Offsite medical support is provided by emergency response and ambulance services supported by the Cape Town
International Convention Centre
Cleaning and Hygiene
• Hand sanitiser stations with supporting hygiene signage to be placed in all main walkways, aisles and public spaces
• Enhanced cleaning regime: The venue will be fully cleaned regularly during the day with an overnight cleaning
regime for all venues and public spaces.
• Extra attention will be given to high frequency touch points such as toilets, door handles and hand rails.
• Exhbitors will be required to disinfect their respective stands and exhibits regularly throughout the event
• All equipment in the conference rooms, including AV will be disinfected between each use
Catering
Together with the venue, we have stringent measures in place to minimise food safety risks and ensure that the food
service is COVID-19 safe.
Catering services will be in the form of a service and individual pre-packed meals.
Additional safety protocols include:
• Designated areas for coffee breaks
• All staff will wear masks and gloves in kitchens and serving areas, incl. waiters and barmen
• Sanitation points available in public restaurant and eating areas
• Lunches will be staggered, ensuring the programme sessions are not affected.
• Consideration will be taken of the need for cleaning and sanitisation of the lunch venues after each session
• All restaurants and bars and seating in public areas will comply with government specified distancing measures.
• In addition, further hygiene will be ensured with the use of contactless payment solutions and desk-free check in
wherever possible.
Meetings and conferences
• Current social distancing regulations specify that a 1 metre distance between persons is required. Set up of all
conferences and event room spaces to meet the standard requirements of social distancing.
• We will not offer any standing areas in and around the conference rooms and will mark separate entrance and exit
routes, if necessary.
• We are aware that at the hubs on the exhibition floor queues can form and an increased number of visitors can
gather. We have increased the square meterage of these areas significally and these be constantly monitored by our
safety team on site to ensure we are adhering to regulations.
• Hand sanitisers will be available at the entrance to all meeting or conference rooms
• Regular visible COVID-19 safe cleaning and disinfecting measures will be put in place for the rooms and rooms will be
sanitised in between sessions
• All equipment in the conference rooms, including AV will be disinfected between each use